Adding, Editing, and Deleting Contacts

On your Contacts page, you may add contacts that you wish to save and contact multiple times. You may edit or delete your contacts at any time. 

How to add a contact

1. Click Contacts on the top navigation bar. 
2. Click Add a Contact 
3. In the Add a Contact dialog, enter your contact's information. The only required field is "Phone 1", and you must input a 10-digit number. Using parentheses or dashes is optional.    

Note: Our system will contact every phone number listed at once. We do not contact the secondary/tertiary numbers only when the first number is unsuccessful. 

1. To add your new contact to a group, click Groups on the left-hand side then click SELECT GROUP on the right and click the appropriate group(s).
4. Click Add & Close or Add & Add Another in the lower right corner

Note: If you add a contact to a group, the contact will also be added to the "Everyone" group as well. The "Everyone" group is the master list of all contacts in your account. 

How to edit a contact

1. Click Contacts on the top navigation bar
2. On the Contacts page locate the contact you wish to edit and click on it.
3. This will bring up the "Edit info" dialog. Make any appropriate edits.
4. Click SAVE when finished

Note: From this edit dialog you may add a contact to a group or opt them in and out of receiving messages. This may be done from the Groups and Opt/In Out tabs on the left side of the dialog. 

How to delete a single contact

A deleted contact will be moved to your Deleted folder on the Contacts page. It will remain there for 30 days in case you wish to restore the contact.

1. Click Contacts on the top navigation bar
2.  Find the contact you wish to delete and click the three-dot menu  
3. Click Delete
   

How to delete multiple contacts

A deleted contact will be moved to your Deleted folder on the Contacts page. It will remain there for 30 days in case you wish to restore the contact.

1. Click Contacts on the top navigation bar
2. Check the box to the left of the contact(s) phone number
3. Click the trash can icon in the light green banner that appears
4. Click OK to confirm and delete the contacts