How to Add, Edit, or Delete a Group in Contacts
Contact groups help you organize your phone numbers for targeted messaging campaigns. You can create groups for different departments, locations, customer types, or any other way you want to segment your audience. This guide shows you exactly how to add, edit, and delete groups in your Text-Em-All account.
How do I add a new group?
Creating a new group takes just four quick steps and gives you a dedicated space to organize specific contacts for targeted messaging.
- Click Contacts in the top navigation bar of your Text-Em-All account
- On the left side of the Contacts page, click the Add a Group button
- Type your group name in the text field
- Click Save to create your new group
Your new group will appear in the left sidebar and be ready for you to add contacts.
How do I edit an existing group?
Group editing lets you change the name, list ID number, or set up custom join replies for contacts who text in to join that specific group.
- Hover your mouse over the group you want to edit
- Click the three-dot menu that appears next to the group name
- Select Edit info from the dropdown menu
- Make your changes in the edit dialog. You can modify the group name, list ID number, or create a custom group join reply
- Click Save when you're finished with your changes
How do I delete a group?
Deleting a group removes only the group container, not the contacts inside it. All contacts from the deleted group remain safely in your "Everyone" group and any other groups where you've placed them.
- Hover your mouse over the group you want to delete
- Click the three-dot menu that appears next to the group name
- Select Delete from the dropdown menu
- Click Delete again in the confirmation dialog to permanently remove the group
Important: Once you delete a group, you cannot undo this action. However, your contacts are never lost when you delete a group. They continue to exist in your account and remain available in your "Everyone" group and any other groups where you've added them.