Upload a File to Contacts

You can upload a single sheet Excel or .CSV Comma Delimited file that contains your contacts into your Text-Em-All account.

Navigate to your Contacts page
Click on the group you wish to upload a file to on the left-hand side
Click Upload a File in the center of the screen
You may drag and drop your file into the dialog that appears or click Choose a File to find the file on your computer.
Once you've chosen your file, Text-Em-All will try to determine what each column in your file represents in terms of phone number, name, notes, and additional phone numbers for each contact. A preview will be presented to you
1. If anything looks incorrect then click Modify to make changes to what each column is named.

Note: We accept .xls, .xlsx, and .csv files.

If you encounter an issue uploading your file, try these troubleshooting solutions.

You must include at least one 10 digit phone number in your file.
Make sure your file is not open in another program.
Try modifying your column headers by clicking the Modify button before importing it.

If we detect any bad records you may click View in the top right corner then click Bad Records to see exactly which records are reading as bad.
If we detect any duplicate record you may click View in the top right corner then click Duplicate Records to see exactly which records are reading as a duplicate.

If you are having trouble formatting your file, check out the .CSV examples below to get started!

Upload to CONTACTS

The example includes fields for Primary Phone, First Name, Last Name, Secondary Phone, and Notes.
- When uploading a file into CONTACTS, if you have fields other than these, the system will not import those columns.

Up to 2 alternate phone numbers can be added
Valid 10 digit phone numbers can be in any of the following formats: XXX-XXX-XXXX, XXX.XXX.XXXX, XXXXXXXXXX, (XXX) XXX-XXXX

Upload to BROADCAST

When uploading a file in Step 2 of Creating a Broadcast, additional columns (seen in orange) will import for Personalization use.