Upload a File to Contacts

You can upload a single sheet Excel or .CSV Comma Delimited file that contains your contacts into your Text-Em-All account.  

How to upload a file to Contacts

  1. Navigate to your Contacts page
  2. Click on the group you wish to upload a file to on the left-hand side
  3. Click Upload a File in the center of the screen 
  4. You may drag and drop your file into the dialog that appears or click Choose a File to find the file on your computer.
  5. Once you've chosen your file, Text-Em-All will try to determine what each column in your file represents in terms of phone number, name, notes, and additional phone numbers for each contact. A preview will be presented to you
    1. If anything looks incorrect then click Modify to make changes to what each column is named.

Note: We accept .xls, .xlsx, and .csv files.

I'm having a problem uploading my file

If you encounter an issue uploading your file, try these troubleshooting solutions.

  • You must include at least one 10 digit phone number in your file.
  • Make sure your file is not open in another program.
  • Try modifying your column headers by clicking the Modify button before importing it. 
  • If we detect any bad records you may click View in the top right corner then click Bad Records to see exactly which records are reading as bad. 
  • If we detect any duplicate record you may click View in the top right corner then click Duplicate Records to see exactly which records are reading as a duplicate.

If you are having trouble formatting your file, check out the .CSV examples below to get started!

Upload to CONTACTS

  • The example includes fields for Primary Phone, First Name, Last Name, Secondary Phone, and Notes.
    • When uploading a file into CONTACTS, if you have fields other than these, the system will not import those columns.
  • Up to 2 alternate phone numbers can be added
  • Valid 10 digit phone numbers can be in any of the following formats: XXX-XXX-XXXX, XXX.XXX.XXXX, XXXXXXXXXX, (XXX) XXX-XXXX


  • When uploading a file in Step 2 of Creating a Broadcast, additional columns (seen in orange) will import for Personalization use. 
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