Send Image from the Inbox
Pay-as-you-go (credits) and monthly accounts may send outbound images from the Inbox page.
Tip: We do not offer the MMS feature on monthly accounts that are paid via invoice. If this feature is important to you, please submit this feedback in our feedback forum.
In this article
Send an Image in New Conversation
Only Pay-As-You-Go accounts can send images to multiple recipients in New Conversation. Monthly accounts may send an image to a single recipient as part of a one-on-one conversation. To send an image follow these steps:
- Click Start Conversation.
- Select recipients by typing their number or clicking the Add Contacts icon.
- Type your message.
Click the orange Insert Image icon.
- Select an image from your computer.
- Alternately, you can drag and drop an image from your computer into the message field or copy and paste an image from the web.
- When you're ready, click Send
Note: Images can be a maximum of 5 MB and .png or .jpg/.jpeg file types. Adding an image will not affect your word count. The MMS feature does not support sending QR codes or gifs.
Send Image in an Existing Conversation
- Select your desired existing conversation by clicking on it.
- In the far right pane, click where it says "Type a message..."
Click the orange Insert Image icon.
- Select an image from your computer.
- Alternatively, you can drag and drop an image from your computer into the message field or copy and paste an image from the web.
- When you're ready to send your message hit enter on your keyboard or click the arrow icon in the message field.
Note: Images can be a maximum of 5 MB and .png or .jpg/.jpeg file types. Adding an image will not affect your word count. The MMS feature does not support sending QR codes or gifs.
Cost to Send an Image in Inbox
Credits:
Text broadcasts that include an image (MMS) are at least 2 credits per recipient phone number.
Monthly Plans:
Images may only be sent in reply to an existing conversation to one number. This can be done from the far-right Conversations pane or the Broadcast Details 'Replies' tab.
*Inbound images are always free!