Using Text Templates in Inbox
Save and add previously created text messages into your new and existing conversations.
In this article
Create a New Template in New Conversation
- Click Start Conversation
- Add your recipients
- Click Add Templates icon (tooltip says: "Use a template from your message library")
- Click Create Template
- Give your template a name
- Type your template message
- Click Create
![](http://d33v4339jhl8k0.cloudfront.net/docs/assets/58581d9fc697912ffd6c2c81/images/5f60fd5d52faff00174efdaf/file-ICJW95rZt8.png)
Add a Template in New Conversation
- Click Start Conversation
- Add your recipients
- Click the Add Templates icon (tooltip says: "Use a template from your message library")
- Select the desired template by clicking on it.
Add a Template in an Existing Conversation
- Click on the desired conversation
- Click the Add Templates icon (tooltip says: "Use a template from your message library")
- Select the desired template by clicking on it
![](http://d33v4339jhl8k0.cloudfront.net/docs/assets/58581d9fc697912ffd6c2c81/images/5f6100ef4cedfd0017634d7d/file-Dy7VRVFZZV.png)
Add an Image to an Existing or New Template in a New or Existing Conversation
- Click the Add Templates icon (tooltip says: "Use a template from your message library") from your New or Existing Conversation
- Hover over the template and click the Edit icon shaped like a pencil or click Create Template
- Click the Insert Image icon
- Select your image
- Click Save or Create
Edit an Existing Template
There are two ways to edit an existing Template from the Inbox page.
1) You can also edit a template before adding it to your conversation.
- Click the Add a Template icon on the text composer.
- Hover over the template you wish to edit.
- Click the Edit icon that looks like a pencil.
- Edit your template
- Click Save
2) You may edit a template after it has been added to your message directly in the text field. Edits will not be saved.