No Spam Policy
What is Text-Em-All’s stance on spam?
Text-Em-All has a zero-tolerance policy for spam. Spam includes any unwanted, deceptive, or abusive messages sent without proper consent. We work closely with carriers and industry groups to make sure our platform stays safe, compliant, and respectful.
Can I send marketing messages?
Yes—Text-Em-All is an SMS marketing platform, and marketing messages are allowed when done responsibly. However, at this time marketing messages may only be sent on our text platform, not voice. To stay compliant:
- Only send messages to people who have opted in.
- Clearly identify yourself or your organization.
- Make your content truthful and not misleading.
Examples of allowed marketing messages:
- “Flash sale today—20% off all services.”
- “Thanks for signing up! Here’s your first-time customer discount code.”
What counts as spam?
Messages may be considered spam if they:
- Are sent without consent or opt-in.
- Use misleading subject lines or false claims.
- Are repetitive or harassing in nature.
- Contain prohibited or harmful content (e.g., illegal drugs, hate speech, scams).
What type of content is prohibited?
Prohibited content is defined by the CTIA and mobile carrier best practices. To protect all users, certain types of content are not allowed on our platform:
- Illegal products or services.
- Sexually explicit or pornographic material.
- Hate speech or content that promotes violence.
- Fraudulent or phishing attempts.
- Loan, debt relief, or lead generation scams.
Tip - View our ultimate guide to SMS compliance to learn more about message types and prohibited content.
Why does this matter?
Our goal is to make texting useful, safe, and respectful—for both senders and recipients. Following these rules protects your account from suspension and ensures your messages get delivered.
Who is text-em-all?
Text-Em-All is an SMS marketing platform built for organizations that want to connect with people quickly and responsibly. From promotional campaigns to important updates, our platform makes it easy to send mass texts, engage in two-way conversations, and deliver MMS messages that get attention. Text-Em-All is a 100% employee-owned private company located in Frisco, Texas.
Read our Terms of Service and our Responsible Use Policy for more information on what we do and do not allow.