Creating Text Templates
You may add a previously created text message to your text broadcast. You may also create new templates for future use. They will be stored in your Message Library.
Create a Text Template
- Go to Message Library → Text Templates
- Click Add Template
- Give your template a name and content.
- Click Add when finished.
Share Text Templates with Users
This option is only available to customers with Account Owner-level privileges.
Sharing text templates will allow Users to edit and use the text template. Users cannot delete text templates that have been shared. Users cannot share text templates with other users.
- Go to Message Library → Text Templates
- Find the text template you wish to share and click the three-dot menu on that row.
- Click Share with all users
Please note: If you are the Account Owner of the main account, you are able to share your templates with your Users by clicking the option to 'Share with all users' when creating a template.