How Text Messaging Works with Text-Em-All
Text-Em-All sends text messages from a toll-free number (8XX) and does not use shortcodes. This gives Text-Em-All’s customers more functionality while allowing each client to have dedicated numbers for messaging. This article highlights some of the features possible with toll-free number texting through Text-Em-All.
In this article
Before you Begin
Get familiar with what types of messages are allowed on our platform. The same rules that apply to phone calls also apply to text messages:
- We send informational messages only (no marketing, promotional, political or solicitation of any kind)
- You must have obtained consent to contact your message recipients.
Who Can Receive Texts?
We no longer require a handset-based opt-in from your audience before they can receive a text message. If a contact has given you their number, and has properly consented to receive text messages from you, then you will be able to text them.
Consent is very important and required to use our platform. Learn more about consent by reading our support article, What is Consent?
Can My Contacts Text-to-Join?
Your contacts may join your account's Contacts page by texting #JOIN to your toll-free number.
Visit our support article on text to join for more detailed instructions.
What are Conversations?
Our Conversations feature allows you to view and manage all of your text broadcast replies in one place.
- Any messages sent to your text number will appear on the Conversations page in your account.
- You can also begin a new conversation with a phone number and receive direct text messages to your text number.
- Learn more about Conversations with our article, Using the Conversations Feature.