Understanding Text Settings

You may manage several different settings on your account's Text Settings page. You can also set up your Text Phone Launch information and see and manage the text number(s) on your account. 

Required Opt-In

Our texting platform does not require contacts to be opted in to be able to receive text messages. If you'd like contacts to opt in to receive texts, you can enable the "Required Opt-In?" feature in your text settings. Once this setting is enabled contacts can text JOIN to your text number. 

To learn more, read our support article, Require Opt-In for Text Messages.

Enable Join Reply

You may enable join replies that go out when someone texts "JOIN" to your account's text number. Join Replies can be no more than 160 characters in length.

Text Launch by Phone

You can send text broadcasts from your phone without a computer as long as your contacts have previously been added to your account online AND you have set up Text Launch Phone. 

Only one cell phone number per account may be authorized to send out Text Launch by Phone. 

To learn more, read our support article, Launching a Text Broadcast by Phone.

Max Character Limit

The max character limit allows you to control the number of characters that you can include in your text broadcasts. Monthly plans are automatically set to 320 characters and cannot change their character limit without incurring an additional cost. Credits plan customers should be aware that the length of text messages affects the cost to send the message. Every 160 characters require an additional credit per recipient. 

This setting can only be managed through the Settings page in the desktop application for credit accounts.  You are unable to manage your max character limit via the mobile site. The default setting for new accounts is 320 characters. The max possible is 960 characters. 

Signatures

You may enable signatures so that each of the texts you send out end the same way. Signatures can be up to 80 characters long. Signatures count towards your overall text character count for both the Credits and Monthly plans.

Note: signatures are not currently supported in the Text-Em-All mobile app.

Unlimited Conversations

You may enable Unlimited Conversations on this page. The Unlimited Conversations feature allows you to send unlimited messages from the Conversations page in your account. This is only available for Credits plan accounts as a $40 per month add-on charge.