Create a Repeating Broadcast

This article will guide you on how to create a repeating broadcast. Repeating broadcasts are a fantastic way to keep your contacts engaged by sending them friendly reminders on a daily, weekly, or monthly basis.

Why Use Repeating Broadcasts?

• Consistency is Key: Keep your audience in the loop with regular updates.
• Time-Saver: Set it and forget it. Your message will auto-magically reach your audience.
• Never Miss a Beat: Important reminders, updates, or greetings will always be on time.

What types of messages can be repeated?

On the Create Broadcast screen, you can create repeating broadcasts. Text, Voice, and Combo broadcasts can all be set to repeat. Additionally, you may choose Announcements, Surveys, and Transfer and Connect broadcasts, all of which can be set to repeat.

What repeating schedules can I create?

You may create repeating schedules for a broadcast at the following intervals:

• Daily
• Weekly (ex: Mon., Wed., Friday or Every Weekday)
• Monthly (currently you may select a numerical day of the monthly only. ex: monthly on the 20th)

Do I have to select an end date?

By default, the repeating broadcasts will "never" end. However, you can select a date after which no more broadcasts will go out.

What if I run out of credits?

If you don't have enough credits to create the next broadcast, it won't be created. Don't worry, though! You can simply buy credits and create a new repeating broadcast to get it up and running again. The Auto Refill feature is also here to help you prevent running out of credits. Just make sure to set your auto refill minimum to a higher number than your broadcast needs to ensure it never runs out.

How do I create a repeating broadcast?

1. Log into your account and navigate to the Create Broadcast page.

2. Select Schedule repeating under Broadcast Settings

   

3. Start day and Start time are required for repeating broadcasts. These determine when your first broadcast will be sent out. Your Start time dictates the time of day when subsequent broadcasts will automatically repeat according to your repeating schedule.

   

4. Next, you will set up how often your broadcast Repeats. By default, this is set to daily. To make chances click the Message Frequency drop-down menu and make a selection.

   

5. If you need more custom options select Custom form the menu.

6. A dialog will appear allowing you to make a variety of selections. See below for more details instructions on custom repeating schedules.

   

7. Once you have a Repeating schedule you may select when you want the broadcast to stop repeating. By default, the repeating broadcast will never end, but you may also select a specific day after which no more repeating broadcasts will be created.

   

8. Finally, continue through the rest of Create Broadcast to finish setting up the repeating broadcast.

How do I repeat a broadcast every other day, week, or month?

1. Log into your account and navigate to the Create Broadcast page.
2. Select Schedule repeating under Broadcast Settings

3. Set your Start date and Start time

   

4. Next, click the Message Frequency drop-down menu and select Custom

   

5. In the Custom dialog, please type the number of days, weeks, or months you want to skip. For example, if you want your message to repeat every 4 days, simply type "4" in the first box after Repeats every.

   

6. To switch to days, weeks, or months click the drop-down menu labeled Message Frequency.

   

7. When finished hit Confirm and then complete creating your broadcast.

How do I create a repeating broadcast on multiple days of the week?

1. Log into your account and navigate to the Create Broadcast page.
2. Select Schedule repeating under Broadcast Settings

3. Set your Start date and Start time

   

4. Next, click the Message Frequency drop-down menu and select Custom

   

5. Click the drop-down menu labeled Message Frequency and select Weeks.

   

6. A list of days will appear. You may select any days you wish for the broadcast to repeat. You won't be able to deselect the day of the week you have selected as your Start Date.

   

7. When finished hit Confirm and then complete creating your broadcast.