Purchasing Credits via Invoice

Within your Text-Em-All account, you're welcome to create an invoice for your purchase. 

Invoice requirements for purchasing credits

• The minimum purchase amount within invoicing is $100 (which is equivalent to about 1,111 credits). Remember, credits never expire and will remain in your account until used.
• Credits purchased via invoice are available immediately within your account.
• All invoices are due upon receipt.
• Only Account Owner/Admin profiles may make purchases.
• Invoices are automatically emailed to the email address on file in the Account Owner's main account along with any billing contacts. Learn more about managing billing contacts HERE. 

Note: If you are unable to create an invoice for over $100 then you will need to contact support to enable your account for creating invoices. 

How to create an invoice in your account

1. Login to your account at https://app.text-em-all.com/login.
2. On the left side of your Home screen click Get More Credits. (Only the account owner and admin will see an option to buy credits.) 
3. Type in the number of credits you'd like to purchase then click Buy Credits. 
4. Click the checkbox in the lower left-hand corner that states Create an Invoice.
   1. If you don't see the option to check the box, make sure that you're purchasing at least $100 worth of credits.
   2. If you still don't see the option, reach out to our Customer Experience team and they can grant you access to create invoices.

   Note: When creating an invoice, you can ignore any listed credit card information on the right-hand side. This information is not required because we will not auto-charge your credit card for an invoice.

   

5. After clicking the checkbox, you'll notice the information on the right-hand side will update, prompting you to add/edit your Billing Address (required), add a Purchase Order Number (optional), and add any Additional Notes (optional) to your invoice.
6. Click Create Invoice to generate your invoice.
7. Again, invoices are automatically emailed to the Account Owner's email address along with any billing contacts.

Note:  If you need a copy of our W9, please reach out to our Customer Experience team at support@text-em-all.com and we'd be happy to help!