Launching a Voice Broadcast by Phone

Phone launch allows you to send voice broadcasts from any phone without computer access. Your contacts must be added online beforehand, and you need to set up unique Phone ID and PIN credentials in your voice settings.

What you need to know before starting

Phone-launched broadcasts bypass your normal calling window settings and send immediately after you complete the recording process. This feature works with your Everyone contact group or any specific contact group when you have the List ID number.

Important calling behavior: When you launch a broadcast from your phone, your calling window settings are ignored. Your calls send immediately after you finish recording.

Target groups available:

• Your Everyone contact group
• Any specific contact group using its List ID number

Message review process: After recording your message, you can listen to it and re-record if needed before sending. The first take does not have to be perfect.

How do I set up voice phone launch?

Voice phone launch requires a unique Phone ID and PIN that are separate from your regular account login credentials. Set these up once in your voice settings to enable phone broadcasting.

1. Navigate to Settings > Voice Settings
2. Click Setup Phone Launch under Broadcast Settings
   
3. Create a numerical Phone ID and PIN number
4. Click Setup

How do I create a voice broadcast by phone?

Once your Phone ID and PIN are configured, you can create voice broadcasts from any working phone using our dedicated phone line and guided prompts.

1. Call 866-623-7525 from any working phone
2. Follow the prompts to enter your unique Phone ID and PIN number
3. Follow the guided prompts to send your message to:
   • Your Everyone group, or
   • A specific group using its List ID number
4. Record your message when prompted
5. Review your recording and choose to re-record or send

Managing your phone launch credentials

You can modify or remove your Phone ID and PIN anytime through your Voice Settings page. Click the EDIT or DELETE options next to Phone Launch to make changes.