Text Number Registration

Why do I have to register my text numbers?

Mobile carriers require registration for all mass text messaging to prevent fraud and spam. Registration establishes legitimacy for your organization and messages, helping ensure reliable delivery while reducing unwanted messages across the network. Text-Em-All supports these carrier efforts because they align with our commitment to responsible messaging.

Who needs to register?

Anyone using Text-Em-All or similar services must register to send text messages. Registration applies to both toll-free numbers and local landline numbers. Voice-only messaging does not require registration.

What do I need to register?

Registration requirements depend on your specific use case, but most organizations need an online presence and business information if applicable.

Required documentation

• Online presence: Website, social media page, or other digital presence that carriers can verify
• Business tax ID (EIN): Required for businesses registering local numbers. Non-business use cases can register without a tax ID

What if I don't have a tax ID?

At the Tax ID step, choose "My organization does not have a tax ID." Individuals and informal groups register this way.

After that, the form still shows the "Register your organization" page and still asks for organizational details. That's expected - it does not mean you selected the wrong option. You can carry on and register as an individual or informal group from there.

• Organization Name: enter your own name.
• Address: enter your own address in the fields underneath.
• Online presence/website: still applies when registering as an individual. If you don't have a website, a public Facebook or Instagram page covers it; fill in the About section with your name and what you do.

The online presence/website requirement comes from the mobile carriers, not from Text-Em-All. Before they allow a number to use a mass texting platform, carriers verify that a real, identifiable person or organization is behind it. We can't waive or skip this step on your behalf.

Does registration cost anything?

Text-Em-All does not charge any registration fees to customers. There are no registration fees and no per-message fees passed through to you, even though carriers charge these fees to messaging providers.

How long does registration take?

Remember, registration is subject to the mobile carriers and how long it takes them to review and approve a submission. Text-Em-All expedites the majority of our submissions, so these timeframes below are the fastest that we see registrations complete.

Important: Your text number cannot send messages until registration is complete.

What are the message limits after registration?

Message delivery speed and daily caps are set by individual carriers based on your registered use case and vetting score. Each carrier has different restrictions and capabilities.

Carrier-specific limits

Understanding message segments

Messages are counted in 160-character segments. A 320-character message equals 2 segments.

Example scenarios:

Scenario 1: You send a 300-character message to 100 contacts. This equals 2 segments × 100 contacts = 200 total messages. AT&T recipients will receive messages at the slower delivery speed (15 messages/minute), while other carriers deliver normally.

Scenario 2: You send a 100-character message to 2,500 contacts. This equals 1 segment × 2,500 contacts = 2,500 total messages. You would be prompted to register as a high-volume sender because this exceeds T-Mobile's base daily cap.

Can I use my own local number?

Yes, you can text-enable your existing landline phone number through Text-Em-All. Mobile phone lines cannot be used for mass texting due to carrier restrictions.

How to register your landline

1. Complete the Text-Em-All Letter of Authorization
2. Email the completed form to compliance@text-em-all.com
3. Our team will work with carriers to text-enable your number