Creating Additional Users
Text-Em-All supports multiple user accounts, so your team can share messaging with roles and permissions you control. Account Owners and Admins can create additional users with specific access to broadcasts, contacts, and messaging features.
For details on what each permission level can do, see User roles.
How many users can I add, and do they cost extra?
You can add as many users as your team needs. There's no limit, and there's no additional charge for adding users on any plan.
Each user signs in with their own username and password, so no one on your team has to share a login.
How do I create a new user account?
Creating a user requires Account Owner or Admin privileges and takes about 5 minutes. You'll set up their profile, assign a role, and configure permissions.
- Go to the Users page in Settings (only visible to Account Owners and Admins).
- Click the Add User button.
- Complete the Profile tab:
- Enter the user's full name
- Create a unique username
- Set a secure password
- Add their phone number
- Select their time zone
- Provide their email address
- Select the user's role level (Account Owner, Admin, or User).
- Note: Admins cannot create new Account Owner roles.
- Configure user privileges:
- Can see all broadcasts: when enabled, the user sees all broadcasts on their Home page. When disabled, they only see broadcasts they created.
- Can see all Contact lists: when enabled, the user can access all contact groups. When disabled, they only see contacts they added or edited.
- Note: Contact group sharing is all-or-nothing. You can't share specific contact groups with individual users.
- Click Continue.
- Review the Broadcast Settings tab:
- Settings default to match the Account Owner's current configuration.
- Change any settings as needed for this user.
- Click Continue again.
- Click Finish to complete the process.
Can I assign text numbers while creating a user?
Yes. A Text Numbers tab is available during user creation, so you can give the new user access to specific text numbers before they start. Text number access is what lets a user send text messages from your account.
For the full steps, including how to assign text numbers to users you've already created and how to remove access, see Assign text numbers to users.
What happens after I create a user?
Once you finish, Text-Em-All handles notification and access setup. The new user gets immediate access with the permissions you configured.
Important: The new user receives an email confirming their account was created, but the email does not contain their password. You must share the password you created with them so they can sign in.
The user can now sign in with their username and password and use Text-Em-All based on their assigned role and permissions.