What is My Unique Count on the Monthly Plan?
Your unique count is the running total of unique phone numbers you've sent a broadcast to, either voice or text, each month. This also includes individuals to whom you've sent a 1:1 conversation.
Example: If you call or text 5 phone numbers today and the same 5 phone numbers tomorrow, your unique count would only be 5. But if you then call or text 5 new numbers the next day, your unique count would then be 10. This count resets each month on your renewal date.
You are able to review all of this information located on the left side of your Home page.
If you are trying to create a broadcast and encounter an error message that you have exceeded the unique count associated with your "group size", you will be prompted to remove numbers from your broadcast or upgrade your group size.