Update Max Text Character Limit

For Credits plans, the limit is 1,600 characters, and for monthly, the limit, by default, starts at 320 characters. Monthly accounts cannot adjust their max character limit unless they enable the enhanced texts feature. Credits plan accounts may want to restrict the length of text messages in order to save credits by sending shorter messages.


Credits Plan - How to update your max character limit

  1. Navigate to your Settings > Text Settings page
  2. Click Edit to the right of "Max Character Limit" under "Text Settings"
  3. Select your preferred limit
  4. Click Save

Monthly Plan - How to update your character limit

  1. Navigate to your Settings > Text Settings page
  2. Toggle "Enable Enhanced Text Messages on this Account?" to ON

Please note - The Enhanced Text feature costs an additional 5 cents per recipient if your text message is between 321-960 characters.

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