Global Opt Out
Some people may decide they never want to receive calls or texts from Text-Em-All at any time from any of our customers. These people may request to be added to our global opt-out list so that they do not receive any messages moving forward.
What is the difference between a normal opt out and a "global" opt out?
Normally when a user texts STOP, QUIT, END, CANCEL, UNSUBSCRIBE, or STOP ALL to a text number they are requesting to be opted out of future messages from that number. To be safe, Text-Em-All will opt them out of any future messages from that account. However, the user will still be able to receive messages from other accounts with Text-Em-All. If a contact no longer wishes to receive any message from any Text-Em-All customer they can be added to our global opt out list which means we will never allow a message to be sent to them from our service at all.
How to request a global opt-out
Anyone may opt out of receiving voice and text messages from Text-Em-All on our website's Opt-Out page or by speaking with our customer support team. By entering their phone number and clicking Opt Out they will be added to our global opt out list.
How can I get off the global opt-out list?
If a number is added to our global opt out list by mistake the owner of that number may reach out to our customer support team for information on how to opt back in.