State Sales Tax and Tax Exemptions

For organizations based in the United States, you may be subject to state sales tax on payments to Text-Em-All. In this article, you'll learn how state sales tax affects your billing if you live in a taxable U.S. state.

About Text-Em-All sales tax

Sales tax for software services, like Text-Em-All, varies from state to state. If a state that we have a presence in recognizes any of our products as taxable, we’re required to charge sales tax. 

We charge sales tax on Text-Em-All accounts where the state identified in onboarding and listed in your profile settings, is in one of these states:

  • Arizona
  • Connecticut
  • District of Columbia
  • Hawaii
  • Maryland
  • Massachusetts
  • New York
  • Ohio
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • Tennessee
  • Texas
  • Utah
  • Washington
  • West Virginia

Tax-exempt organizations

Certain charitable, religious, scientific, or educational organizations may be exempt from sales tax. Please understand that not all non-profit organizations qualify for tax exemption. We can’t automatically exempt you from paying sales tax without the proper documentation.

If you believe your organization should be tax-exempt, you'll need to send the documentation required by your state to Text-Em-All. Each state has its own requirements for proof of tax exemption, so be sure you take the time to submit the correct documentation. In general, states don't accept your 501(c) letter from the IRS as proof of exemption.

States with exemptions

Arizona

Tax-exempt organizations are required to submit Arizona From 5000 - Transaction Privilege Tax Exemption Certificate to the vendor they are purchasing from in order to be exempt.

Scan and email your completed forms to us at taxexempt@text-em-all.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your Text-Em-All username somewhere in the body of the email.

Connecticut

For non-profit organizations, Connecticut requires you to submit a CT Cert 119 and a copy of your IRS 501(c)(3) Determination Letter. Here’s a copy of CT Cert 119 pre-filled with Text-Em-All’s information. 

Connecticut Certificate 119

You should provide your existing certificate number and business ID to us at taxexempt@text-em-all.com, along with your Text-Em-All username,  and we will validate your status via the Connecticut Certificate Validation website.

District of Columbia

An organization that is recognized as tax-exempt by the Internal Revenue Service (IRS) is not automatically recognized tax-exempt under the laws of the District of Columbia. In order to establish tax exemption, an organization shall file a Form FR-164 Application for Exemption [PDF] with the Office of Tax and Revenue, Exempt Organizations, PO Box 556, Washington, DC 20044.

You'll need to scan and email your completed forms to us at taxexempt@text-em-all.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your Text-Em-All username somewhere in the body of the email.

Hawaii

Submit your GET certificate to taxexempt@text-em-all.com if you have one, organizations are not normally tax-exempt.

Maryland

Nonprofit organizations in Maryland will need to file a copy of their Maryland Sales and Use Tax Exemption Certificate. This certificate is issued directly from your government.

You should provide your existing certificate number to us at taxexempt@text-em-all.com, along with your Text-Em-All username,  and we will validate your status via the Maryland Certificate Validation website.

Massachusetts

The state of Massachusetts requires non-profit organizations to submit a copy of Form ST-2 and a completed ST-5. To obtain a duplicate Form ST-2, contact the Massachusetts Department of Revenue in writing, online, or by phone. Here's a copy of Form ST-5 prefilled with Text-Em-All's information:

Massachusetts Sales Tax Exempt Purchaser Certificate

You'll need to scan and email your completed forms to us at taxexempt@text-em-all.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your Text-Em-All username somewhere in the body of the email.

New York

For non-profit organizations, the state of New York requires you to submit Form ST-119.1: Exempt Organization Certificate. This form should be mailed to you and is not available online. For eligible government agencies, the New York State Department of Taxation and Finance will issue a letter stating that your organization is exempt from paying sales tax, and you don’t need to fill out Form ST-119.1.

You'll need to scan and email your completed forms to us at taxexempt@text-em-all.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your Text-Em-All username somewhere in the body of the email.

You can learn more about tax exemption in New York on the state website.

Ohio

For tax exemption, Ohio uses a multi-state exemption certificate. Here's a copy of the form prefilled with Text-Em-all's information:

Uniform Sales & Use Tax Certificate - Multi jurisdiction

You'll need to scan and email your completed forms to us at taxexempt@text-em-all.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your Text-Em-All username somewhere in the body of the email.

Pennsylvania

For non-profit organizations, the state of Pennsylvania requires you to submit Exemption Certificate (Form REV-1220AS). Here's a copy of the form prefilled with Text-Em-All's information:

Pennsylvania Exemption Certificate Form

You'll need to scan and email your completed forms to us at taxexempt@text-em-all.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your Text-Em-All username somewhere in the body of the email.

Rhode Island

R.I. Gen. Laws 44-18-30.1 allows for a qualified exempt organization to apply for a Sales Tax Exemption Certificate. This Exemption Certificate will enable the organization to make purchases at retail without paying sales tax as long as the Exemption Certificate is presented prior to the sale and the sale is a qualified purchase for the organization.

Organizations can renew or apply for a new tax exemption certificate, then scan and email completed forms to us at taxexempt@text-em-all.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your Text-Em-All username somewhere in the body of the email.

South Carolina

For tax exemption, South Carolina uses a multi-state exemption certificate. Here's a copy of the form prefilled with Text-Em-all's information:

Uniform Sales & Use Tax Certificate - Multi jurisdiction

You'll need to scan and email your completed forms to us at taxexempt@text-em-all.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your Text-Em-All username somewhere in the body of the email.

Tennessee

For tax exemption, Tennessee uses a multi-state exemption certificate. Here's a copy of the form prefilled with Text-Em-all's information:

Streamlined Sales and Use Tax Agreement - Certificate of Exemption

You'll need to scan and email your completed forms to us at taxexempt@text-em-all.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your Text-Em-All username somewhere in the body of the email.

Texas

For non-profit organizations, the state of Texas requires you to submit Exemption Certificate (Form 01-339). Here's a copy of the form prefilled with Text-Em-All's information:

Texas Exemption Certificate Form

Texas also accepts Federal Exemption under Internal Revenue Code (IRC) Section 501(c).

You'll need to scan and email your completed forms to us at taxexempt@text-em-all.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your Text-Em-All username somewhere in the body of the email.

Utah

For non-profit organizations, the state of Utah requires you to submit a completed Utah Exemption Certificate (TC-721). Here's a copy of the form prefilled with Text-Em-All's information:

Utah Exemption Certificate

You'll need to scan and email your completed forms to us at taxexempt@text-em-all.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your Text-Em-All username somewhere in the body of the email.

Washington

Nonprofit organizations are generally taxed like any other business. Some tax exemptions may be available to you if your organization falls into one of these categories:

If you believe you qualify for an exemption based on one of these categories, You'll need to scan and email your exemption certificate to us at taxexempt@text-em-all.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your Text-Em-All username somewhere in the body of the email.

West Virginia

For tax exemption, West Virginia uses a multi-state exemption certificate. Here's a copy of the form prefilled with Text-Em-all's information:

Streamlined Sales and Use Tax Agreement - Certificate of Exemption

You'll need to scan and email your completed forms to us at taxexempt@text-em-all.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your Text-Em-All username somewhere in the body of the email.

Helpful Resources

  1. Sales Tax by State: Is SaaS Taxable?
  2. Sales Tax by State: Economic Nexus Laws
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