Send an Image (MMS) on Monthly Plans

You can send image (MMS) messages on our monthly plans. However, due to the high cost of sending an MMS message we are not able to include the cost of sending MMS messages in the monthly subscription price. To send an MMS message you will need to accept add-on charges. Sending an image costs a flat 5 cents per recipient of the message. Sending an image in a one-to-one conversation is free. 

How to enable MMS messages for monthly

Only the Account Owner has access to enable or disable MMS messages for the account. The following steps explain how to enable the feature: 

  1. Navigate to your Text Settings page.
  2. Click the toggle switch to enable MMS for your monthly account. All users on the account will now be allowed to send MMS messages for 5 cents per recipient. Click to Zoom.

How to send an MMS message for monthly

You can add images to your text messages on the Create Broadcast page or the Conversations page. 

  1. Go to Create Broadcast. In step 3 you will type your message. 
  2. Underneath the text message box, you will see a new icon to add an image to your broadcast. Click the Add Image box to add your image. 
    1. You can also 'drag and drop' an image or 'copy and paste' an image to the text box. 
  3. Click to Zoom.
  4. After inserting an image you will see a warning letting you know about your pending charges. On Step 4 you will see a new category to review Add-On charges. Click to Zoom.

Note: You will be charged for all messages that are attempted, even if they fail. Carriers charge

How am I charged for MMS messages? 

We will charge you for all MMS add-on charges on your normal subscription renewal date. You can see all your pending charges on the Settings Account page. For example, if you pay $35 a month for your monthly subscription and accrue $10 in MMS messages we will charge your credit card $45 on your monthly renewal date. 

Click to Zoom.

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