Email Verification Issues

When you create a Text-Em-All account, you provide your email for verification purposes. You must verify your email before gaining access to your account. If you are having issues verifying your account read below. 

I Have Not Received a Verification Email

 If you have not received a verification email after signing up for a free trial, please try one of the following:

  • Make sure you have typed in the correct email address
  • Check your email's Spam or Junk folder.
  • Add to your email account's whitelist. You may need to contact your organization's IT department to add the email to a larger firewall whitelist. 

I Can't Verify My Account:

  • The email link could be expired. Verification emails expire after 48 hours. 
  • Ensure you are logged into the email account you used to sign up with. You cannot forward an email verification link
  • If you receive an error message, you may be able to log in. Go to to try logging in. 

 Tip: If the email is not in your inbox or SPAM folder, send us an email, from the email on your account, at and we can manually verify the email address in our system.

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