Exporting Contact Lists

From your Contacts page, you can export any of your contact lists. You can choose to export your Everyone list or a specific group that you have. 

How to export a contact list

  1. Navigate to your Contacts page
  2. Hover over the group on the left-hand side that you wish to export
  3. Click the three-dot menu next to the group name and choose "Export Group Contacts"  OR click the export contacts icon on the right side of the screen. 

Note: Once you export the file you can print a copy for your own records. 

What's included in the report?

  • Phone number
  • First name
  • Last name
  • Notes
  • Secondary phone number
  • Tertiary phone number
  • Opt-in status for each number

How to filter and export your contacts

You can filter your contacts by textable status or opt-out status, then export the filtered results.

  1. Navigate to your Contacts page
  2. Click the Filter option above your contact list
  3. Select one of the following filter options:
    • Textable to see only numbers that can receive text messages
    • Non-Textable to see only numbers that cannot receive text messages (typically landlines) or VoIP numbers)
    • Text Opted Out to see contacts who have opted out of receiving text messages (typically by replying STOP)
    • Voice Opted Out to see contacts who have opted out of receiving voice calls
  4. Click the export contacts icon on the right side of the screen to download the filtered list

Tip: Filtering by Non-Textable before a text broadcast is a quick way to identify which contacts may need a phone call instead.

Note: Opt-outs are tied to individual phone numbers, so a contact with multiple numbers may appear in the filter for one number but not another.

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