Total People vs Total Unique Numbers
At the top of the Contacts page, you're able to view both the total people in your account along with the total unique phone numbers in your account. These numbers can be different for a number of reasons:
- Each contact can have up to 3 phone numbers. Having multiple numbers for one contact will increase the total of unique numbers not the total people count.
- You may have a phone number assigned to different contacts. For example, Jane Doe (phone number: 123-456-7890) may exist in the women's group while John Doe (phone number: 123-456-7890) may exist in the men's group. Since the number is the same, only the total people count increases not the total of unique numbers.